Summer Medical Home Digest Includes Medical Home Transformation and Quality Improvement Topics

August 10, 2012

This information-packed issue of the Safety Net Medical Home Initiative's Medical Home Digest features a broad array of topics related to medical home transformation and quality improvement. It contains articles on engaging staff in measurement and quality improvement, the role of the RN in direct patient care, and balancing supply and demand in a practice. Also included are two interviews, one reflecting on how to keep the patient voice at the center of care and another on Group Health's patient-centered approach to managing phone calls.