| To Initiate a Review Phone: 1-800-549-7549 Fax: 1-866-891-0581 | | P.O. Box 33400 Seattle, WA 98133-9075 1-800-949-7536 Business Hours: Monday through Friday 8:00 am to 5:00 pm PST Holiday Schedule: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans’ Day, Thanksgiving Day, Christmas Day Operational Staff: Kathy Peters, RN, BSHS, CCM Director, Private Case Management Services 1-800-949-7536 ext. 2418 kathype@qualishealth.org Christine Griggs, RN, BSN Lead, Private Utilization Management Services 1-800-949-7536 ext. 2430 christineg@qualishealth.org Medical Affairs Staff: Eric Wall, MD, MPH Senior Medical Director 1-800-949-7536 ext. 2330 ericwa@qualishealth.org Administrative Staff: Lori Rice, RN, CPUR, CCM Vice President 1-800-949-7536 ext. 2359 lorir@qualishealth.org Lani Spencer, RN, MS Director, Workers' Compensation Services 1-800-949-7536 ext. 2440 lanis@qualishealth.org |  | |