2006: Completed implementation of CarePlanner software for care management products, including the launch of Web-based review; awarded care management contract by the Washington State Health Insurance Pool
2005: Acquired Outlook Associates, LLC; earned renewal of four Medicare contracts; awarded new contract with Idaho Medicaid; provided key leadership and support to Alaska, Idaho, and Washington hospitals participating in the Institute for Healthcare Improvement's 100,000 Lives Campaign
2004: Surgical Infection Prevention Collaborative Northwest, led by Qualis Health, garners national news coverage
2003: Qualis Health leads successful Surgical Infection Prevention Collaborative, which received the Centers for Medicare & Medicaid Services' Common Knowledge "Star QIOSC" award; Qualis Health awarded four new Medicare contracts
2002: PRO-West re-named Qualis Health and adopts new mission statement to reflect greater emphasis on healthcare quality improvement; Washington Diabetes Collaborative received Recognizing Excellence Award for Best Collaboration in Disease Management from the Disease Management Association of America
2000: Jonathan Sugarman, MD, MPH, appointed as president and chief executive officer; accredited by URAC in Independent/External Review
1999: Earned renewal of Medicare contracts for Washington, Idaho, and Alaska and of Medicaid contracts for Idaho and Alaska; launched innovative CarePartner software for utilization/case management; accredited by URAC in Case Management
1998: Awarded contract for Washington Medicaid external quality review work services
1997: Licensed by National Committee for Quality Assurance for NCQA HEDIS® Compliance Audits™
1995: Awarded Wyoming Medicaid contract and established Wyoming office; awarded regional utilization review contract for CHAMPUS in 33 states
1994: Accredited by Utilization Review Accreditation Commission (URAC) in Health Utilization Management
1993: Changed name to PRO-West; initiated Medicare healthcare quality improvement projects
1992: Awarded regional utilization review contract for CHAMPUS in 14 states; awarded contract with Washington State Health Care Authority for the Uniform Medical Plan
1989: Awarded peer review contract for Idaho Medicaid; launched case management for private clients
1988: Awarded peer review contracts for CHAMPUS in Washington, Idaho, and Alaska
1986: Awarded Medicare contract for Idaho and established Idaho office; John Daise hired as chief executive officer
1985: Awarded peer review contract for Alaska Medicaid
1984: PRO/W awarded Medicare peer review organization contracts for Washington and Alaska; established Alaska office; WSPSRO disbanded
1979: Created Professional Review Organization for Washington (PRO/W), a sister corporation; began providing peer review services for private-sector clients
1975: Awarded peer review contract for Washington Medicaid
1974: Washington State Professional Standards Review Organization (WSPRO) initially established as forerunner of PRO-West; began peer review for Medicare in Washington