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Alabama Medicaid Agency

Provider Resources

March 19, 2020: COVID-19 and Business Continuity

During the current COVID-19 emergency, Comagine Health is fully staffed and business operations are not interrupted.

For utilization review, case management and related activities, we are continuing to process requests and answer calls via our toll-free numbers during standard business hours. We have business continuity plans in place to serve our clients, health care providers, patients and communities while also protecting our staff and minimizing the spread of the illness.

Provider Manuals

Alabama Medicaid Agency Provider Manual

Alabama Medicaid Inpatient Hospital Quality Assurance Provider Manual

Reconsideration Requests

To notify Qualis Health of a reconsideration request, please send an email to alrecon@qualishealth.org.

  • Please be sure to include the prior authorization (PA) number in the body of the email.
  • Do not send any personal health information (PHI) in this email.

Alabama Medicaid Agency (AMA) Web Links


Contact Us

(888) 213-7576

(888) 213-8548

Contact the Alabama Medicaid Agency

Medicaid Providers Helpline:
(800) 688-7989

»visit the AMA website

»more contact info