State of Alaska, Department of Health and Social Services, Division of Behavioral Health

What is Alaska Medicaid - Behavioral Health?

The mission of the State of Alaska Medicaid - Behavioral Health is “to manage an integrated and comprehensive behavioral health system based on sound policy, effective practices, and partnership.”

What is Comagine Health’s Role?

We support this mission with services geared to the specific needs of Alaskans and their families. Our work is performed by qualified Alaskan healthcare professionals who provide services tailored to the needs of their community members.

Announcements

Oct. 14, 2021: New Website Coming Nov. 15
Effective Nov. 15, 2021, Comagine Health will move our Alaska Medicaid — Behavioral Health webpages from qualishealth.org to comagine.org. The new web address will be https://comagine.org/program/alaska-medicaid-behavioral-health. These pages are not yet online.

Alaska Medicaid — Behavioral Health webpages on the Qualis Health website will be automatically redirected to the new Comagine Health website.

March 19, 2020: Special Announcement About COVID-19
During the current COVID-19 emergency, Comagine Health is fully staffed and business operations are not interrupted.

For utilization review, case management and related activities, we are continuing to process requests and answer calls via our toll-free numbers during standard business hours. We have business continuity plans in place to serve our clients, health care providers, patients and communities while also protecting our staff and minimizing the spread of the illness.

How Do I Appeal a Denied Service?

You can request an appeal by phone, fax or mail.

Phone
(877) 200-9046

Fax
(877) 200-9047

Mail
Qualis Health
Attn: Alaska Behavioral Health Appeals
PO Box 243609
Anchorage, AK 99524

Where Can I Get Answers to My Questions About Alaska Medicaid - Behavioral Health Services?

For questions about your or your loved one's plan, please call State of Alaska Medicaid - Behavioral Health customer service or visit their website.

Customer Service Phone Numbers

Toll-free Juneau:
(800) 465-4828

Toll-free Anchorage:
(800) 770-3930

Toll-free Fairbanks:
(800) 770-1672